FREQUENTLY ASKED QUESTIONS

DO YOU SELL GIFT CARDS?

A Gift Card for the value of one 90mL heart is available online and in store. Each Gift Card comes with a complimentary Sample Set so that the recipient can choose their own heart.

ARE THE FRAGRANCES LONG LASTING?

Yes. With our high quality ingredients, each of our fragrances are formulated to last on your skin throughout the day. The duration will vary depending on the customer’s skin and the fragrance in the line.

IS GIFT WRAPPING AVAILABLE?

All orders are complementarily gift wrapped. If you would like to write a personalised note, please to do so during checkout in the notes section. 

DO YOU HAVE SAMPLES?

Our Sample Sets are available to purchase online and in our store. The price of the Sample Set is redeemable from the purchase of a heart within 21 days of your order. Alternatively, we offer returns via our LOVE IT, KEEP IT policy. 

HOW DO I DECIDE WHICH FRAGRANCE IS FOR ME?

If you need assistance, feel free to contact us with the style of fragrance you usually wear, or would like to wear. All of our retailers are experienced and knowledgable with the fragrances and can assist you.

Alternatively, our Love It, Keep It option allows you to try the fragrance at home with the option to return. If still undecided, try our Sample Set and discover at home.

HOW IS MAP OF THE HEART MADE?

All of our fragrances are ethically produced by Givaudan and bio-degradable. Our ingredients are of the highest quality and ethically sourced. Our fragrances follow the Givaudan standards which mean they are 100% vegan and not tested on animals.

If your question has not been answered above, please email us at [email protected] or call us where one of our team members will be happy to help.