Delivery + Tracking

We will deliver the goods in accordance with the delivery option selected by you during checkout. Any delivery times quoted to you are indicative only. We do not accept any liability for delayed delivery caused by a third party. Map of the Heart takes no responsibility for lost shipments, although we will do our best to track them. For information about your delivery, please refer to the tracking number provided in your confirmation email.

Destinations, Costs + Times

Our estimated delivery time is 2-5 working days. Please note that the delivery times provided are estimates. Depending on your destination for delivery, it may take up to 7-10 working days for your order to arrive. Please allow 2-4 working days before your order is dispatched.

Payment is due on ordering and no order can be dispatched until it is paid for in full. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, the order will not be valid and the goods will not be shipped.

We accept Visa, Mastercard, American Express and AfterPay.

Currencies

We charge in the currency of your chosen destination. If this is not available then your order will be charged in USD. If the currency is different to that of your card, the price will be calculated by your card issuer and charged in the currency of your card.

Duty and Tax

All prices are inclusive of sales tax if applicable. All taxes and duties are due upon receipt by the customer. If you require information on any tax/duty applicable to your territory please contact your local customs authority.

Declined Payments

If your credit card is declined please check that you have entered all the information correctly and try again. If it is rejected again please contact your credit card provider for assistance.