We will deliver the goods in accordance with the delivery option selected by you during checkout. Any delivery times quoted to you are indicative only. We do not accept any liability for delayed delivery caused by a third party. Map of the Heart takes no responsibility for lost shipments, although we will do our best to track them. For information about your delivery, please refer to the tracking number provided in your confirmation email. 

Our estimated delivery time is 2-5 working days. Please note that the delivery times provided are estimates. Depending on your destination for delivery, it may take up to 7-10 working days for your order to arrive. Please allow 2-4 working days before your order is dispatched. All taxes and duties are due upon receipt by the customer.  We can not be responsible for packages that are "refused" by the customer, and will not be able to process refunds for these orders.